I’m sorry you can’t make it this time!

Bronze Me Brazilian makes every effort to remind you of your reservation prior to your scheduled date. As a courtesy to all, we appreciate you cancelling your appointment at least 24 hours prior to your appointment date, so that time may be offered to another client.

Please fill out the form bellow to request an appointment cancellation:

[contact-form-7 id=”954″ title=”cancel-appointment”]

Please be aware of our Policy:

CANCELLATION/CONFIRMATION

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  • Bronze Me Brazilian makes every effort to remind you of your reservation prior to your scheduled date. As a courtesy to all, please cancel your appointment before 24 hours, so that time may be offered to another client.
  • In the event of a CANCELLATION WITHIN 24 hours period, we reserve the right to charge 50% of the cost of your appointment.
  • “NO SHOWS” will be charged 100% of the reserved service amount.
  • DECLINED CREDIT CARDS: In the event your credit card is declined at time of charge, Bronze Me Brazilian reserves the right to refuse any further service until you pay your remaining balance (including any fees or service charges) prior to booking your next appointment.
  • In the event of a CANCELLATION of an appointment, you MUST use our online cancellation form.
  • We require a valid credit card on hold in order to reserve an appointment time.
  • If you are more than 5 minutes late, it may be necessary to reschedule your appointment.
  • All packages and services are non-­‐refundable or transferable.
  • Packages can be used within one year period from the date you’re purchased them.

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RIGHT OF REFUSAL

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  • We reserve the right to refuse service to any client for improper conduct.
  • Waxing is performed in a safe, modest and ethical manner and not sexual in nature. Any illicit or sexually suggestive remarks or advances will immediately result in termination of the session with payment due in full.
  • Only the customer and waxer are allowed in the waxing room while services are being performed (customers under age 16 must be accompanied by a parent or guardian).

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PRIVACY

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  • We recognize that you have chosen to do business with us, and we guard that relationship with great care. Your privacy is extremely important to us and we appreciate your business. Any information given to us is used solely to inform you of new services or upcoming events.

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ARRIVAL TIME

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  • New clients are asked to complete a consent form. Please arrive 5 minutes prior to your scheduled appointment.
  • If you are more than 10 minutes late, it may be necessary to reschedule your appointment.

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SPECIAL CONCERNS

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  • Please advise us of any special needs/medical conditions that may require additional attention prior to your appointment.
  • Please let us know if you are taking medications or if you have any sensitivities or allergies to certain ingredients and/or products.
  • Waxing is not advised for those who are current using Retin A, Accutane, AHA, Renova, Retin-A or corticosteroids such as hydro-cortisone, predisone, and Elocon.

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GIFT CARDS

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  • Please note that our gift cards do not include gratuity. If you wish to include one, it must be given at the time the session is performed.

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IMPORTANT

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  • Our Salon is a non-smoking facility.
  • No pets are allowed.

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